There will be times when you are unable to answer the phone, whether during meetings, while traveling, or when facing a key deadline. However, you cannot afford to ignore the flow of incoming calls. It is essential that your calls are handled properly; after all, our receptionists are the first point of contact for your business.
GR MORGAN FORMATIONS understands this, which is why we ensure that our receptionists are highly trained and qualified to handle calls on behalf of your organization, relieving the pressure and allowing you to focus on your work.
Our call answering service is provided by one of our highly qualified receptionists, giving your business a very professional appearance. We can screen calls if requested to reduce wasted time and unwanted calls, and redirect the caller to any required number. We will also manage all your faxes to ensure you can focus on your daily business operations.
Calls are answered in your company’s name, and the caller’s details are made available to you through various contact methods, including email and fax. Our call centers are available to our clients and operate during local business hours.
If you choose to use a personalized telephone answering service, you will be assigned a dedicated number (0207256 …) that is exclusive to your company for the duration of the contract. If you opt for the fax service, all incoming faxes will be converted into PDF format and sent via email to the provided email address.
All dedicated lines are answered in real-time, and every call for each company is handled using the correct company name and personalized instructions, ensuring secure and competent management by our staff. The two main options available for managing calls are either connecting the call to a number provided by the user (landline or mobile) or taking the contact details and a message, which will then be sent immediately via email.
Some of the most significant advantages of using a personalized telephone answering service are the reassurance and peace of mind that your calls will always be answered. Missed calls can equate to lost business, which is particularly relevant if you are just starting as a new company. Another benefit is that overhead costs are reduced since you don’t need to hire a full-time receptionist.
Taking advantage of one of our UK mailing address services, combined with a relevant area code for your business phone number, is ideal. It will give the impression that you are physically trading from the address where your mail is delivered, and having these contact details on your business card adds an extra advantage in establishing yourself as a future company.
